The operator can provide intelligent communication by dispatching messages based on routes, time, zones and locations which give the drivers and passengers the right information at the right time. As an example, the system can cascade the same message to all drivers on a given route if there is a diversion and thereby optimize the communication between the operation center and the fleet.

The operator can select if the message should replay through the driver’s speaker, the passenger announcement system or the external speakers outside the bus. This allows the operator to help the driver give the right information to the passengers and provide a better travel experience.